Shipping

At The Beaded Chain, we use Sendle, Australia's first carbon-neutral shipping service.

Charges:

$8 for 500g satchel

FREE postage for orders over $75

Delivery times:

Same City 2 - 6 days

National 6 - 10days 

International customers, please Contact Us for a postage quote and delivery times.

Returns & Refunds

Please choose carefully.

We  don't normally give refunds if you simply change your mind or make a wrong selection.

Exchanges and refunds can be given where goods are faulty through normal use within 21 days from receipt of purchase.

The item will be repaired if possible and if not a credit note or refund will be given.

Please note: due to the handmade nature of our products there may be some imperfections and variations. The condition of rescued and restored jewellery is written in the individual product descriptions.

Contact us if you have any problems with your purchase.

The following items can't be returned or exchanged because of the nature of these items, unless they arrive damaged or defective :
  • Custom or personalised orders

  • Earrings

Care Instructions

A good rule of thumb when caring for your jewellery is that it should be the last thing you put on when going out the door and the first thing you take off when you get home. 

© 2020 The Beaded Chain. Proudly created with Wix.com